What payment methods do you accept?
We accept Visa, Mastercard, Alfalah Bank, JazzCash, and Easypaisa for convenient and secure payments.
Can I return or exchange a product?
Yes, we offer a 7-day return or exchange policy. The product must be unused and in its original condition. Please contact our support team for assistance.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned item. The amount will be credited back to your original payment method.
Where do you deliver?
We deliver all over Pakistan, including major cities and rural areas. Shipping times may vary depending on the location.
How much does shipping cost?
Shipping charges vary based on the destination and weight of the package. Exact charges will be calculated at checkout.
How long will my order take to arrive?
Orders are typically delivered within 3-5 business days. However, delivery times may vary based on location and courier services.
Are the gift products customizable?
Yes, many of our products, including jewelry and gift sets, can be customized. Please check product descriptions for customization options.
Do you offer gift wrapping services?
Yes, we offer complimentary gift wrapping on all orders. You can select the option at checkout.
Can I send a personalized message with my gift?
Absolutely! You can add a personalized message during checkout, and we'll include it with your gift.
