Return and Refund Policy

This Return and Refund Policy outlines the procedures for returning products purchased from Farshah Store and how to request a refund. By using our services and purchasing products from Farshah Store, you agree to this policy.

Returns

We accept returns of products under the following conditions:

• The item must be in its original condition, unused, and unopened.
• The return request must be made within 14 days from the date of delivery.
• Proof of purchase is required (order confirmation or receipt).
• Items must be returned in the original packaging.

How to Return an Item

To return an item, follow these steps:

• Contact our customer support team at info@farshah.store or 03234110969 to initiate the return process.
• Provide the order number and reason for the return.
• We will guide you on how to send the item back to our warehouse.

Refunds

Refunds are issued under the following conditions:

• The item is returned in accordance with our return policy.
• The item is defective, damaged, or incorrect.

How Refunds Are Processed

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Non-Refundable Items

Some items are non-refundable, including:

• Gift cards
• Items purchased during sales or clearance
• Personalized products

Exchanges

If you need to exchange an item, please contact our customer support team. We will guide you on how to exchange an item based on its availability.

Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the item is defective, damaged, or incorrect.

Changes to This Policy

We may update this Return and Refund Policy from time to time. We will post the revised policy on the Site and update the "Last updated" date.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us:

• Email: info@farshah.store
• Phone: 03234110969